Return & Refund Policy
Hassle-Free Returns at Benifore
At Benifore, we want every customer to feel confident and satisfied with their purchase. If you are not completely happy with your order, we offer a clear and fair return and refund policy.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To qualify for a return, your item must meet the following conditions:
β’ In original condition
β’ Unused and unworn
β’ Less than 10 miles (16 km) on the odometer
β’ Free from dirt, damage, or signs of wear
β’ Returned with all original packaging and accessories (charger, keys, tools, manuals, etc.)
Non-Refundable Items & Fees
Please note:
β’ Original shipping fees are non-refundable
β’ Return shipping costs may apply
β’ Items damaged due to misuse, accidents, or improper handling may be rejected or subject to partial refund
β’ A restocking fee may apply in certain cases
After 30 Days
After 30 days from delivery, we are unable to accept returns.
However, depending on the situation, we may still offer:
β’ Product exchange
β’ Partial refund
β’ Technical support or replacement parts
Refund Process
Once your returned item is received and inspected, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5β10 business days.
Please note:
β’ Processing times may vary depending on your bank or payment provider
β’ Shipping costs are non-refundable
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To process your claim, please provide:
β’ Order number
β’ Photos or videos of the issue
β’ Brief description of the problem
Our team will evaluate the case and provide a replacement or appropriate solution as quickly as possible.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to:
β’ Manufacturing defect
β’ Shipping damage
β’ Wrong item received
For approved returns, we will provide return instructions before shipment.
Order Cancellation
Orders can only be canceled before shipment.
Once an order has been shipped, it cannot be canceled and must follow the return process above.
Contact Us
If you have any questions about returns or refunds, please contact our support team:
π§ support@benifore.com
π +1 323-448-7808
π www.benifore.com
We are committed to making your experience with Benifore smooth, transparent, and worry-free.